Recipient notification channels are the ways that recipients receive details about a major incident, mass notifications and planned maintenance.
The following notification channels are supported.
- Smartphone app (IOS/iPadOS/Android)
- SMS text message
- Voice/telephone call
- Microsoft Teams instant message
- Email
- Web browser pop-up
- Web dashboard
Useful info:
- For the web browser popup
- The web browser must be running, or running in the background to display the notification). Edge (Chrome engine), Chrome and Firefox need to be configured to run in the background to display notifications when the browser is not loaded.
- Current versions of Edge, Edge (Chrome engine), Chrome and Firefox are supported.
- Web dashboard
- IE11, Current versions of Edge, Edge (Chrome engine), Chrome and Firefox are supported.
